the HOFIT
your technician your partner your friend
Friday, April 22, 2005
Sunday, April 17, 2005
Friday, April 01, 2005
The Ten Commandments
1) Always practice good safety procedures as needed for each job, including knowledge of equipment, wearing protective gear, and being vigilant of contamination, emissions, gases, pressure, and biochemical and electrical hazards.
2) Your tools need maintenance too. Keep them clean, sharp, tight, lubricated and in order. Replace when worn, especially screwdrivers and meter test leads.
3) Use the correct tool for the job, especially special tools such as "Posidrv" screwdrivers, soldering aids and o-ring picks. Use the right spanner for the nut you're working on (that goes for hexagon screws, "Torx", and other "security screws" etc. too). Vice-grip pliers are great tools, but they are not spanners!
4) Always perform a complete performance test to actual user conditions after each repair or PM.
5) Never use deionized water in sterilizers, water baths or incubators. Pure water does not conduct and causes electrolytic corrosion, especially with copper and brass.
6) Listen to user complaints regarding failures. Separate, but don't discount, their idea of cause and effect. Have them explain the symptoms.
7) Keep service manuals updated, and be informed about changes and modifications. Flag new information for quick access, and keep support names and phone numbers handy.
8) Once you have accepted a job, take ownership of it and see it through to completion.
9) Take the time to do each task correctly the first time. Come-backs and re-works make more trouble and cost you more than a late arrival at your next job.
10) Quality parts, dependable service, and rapid turn-around all mean reduced down-time, customer satisfaction and honest profits.